Privacy Policy

The following companies may collect data from you when you interact with our website and Services:

• Kontain
• Adobe
• LinkedIn
• Microsoft
• Google
• Go Daddy

The types of data we may collect include:

• Application and website usage data
• File transfer activity
• Operating system type and version
• Location and IP address
• Device type
• Browser type and version
• Network provider
• Page interaction data
• Download history
• Email interaction data
• Chat logs
• User journey data
• Customer segmentation data
• Opt-in and opt-out records
• Terms acceptance records
• Role and position
• Company affiliation

We use Google Analytics cookies to help us understand how visitors engage with our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Under the EU General Data Protection Regulation (GDPR) and the UK GDPR, you have the following rights in relation to your personal data:

• The right of access to your personal data
• The right to rectification of inaccurate personal data
• The right to erasure of your personal data
• The right to data portability
• The right to object to direct marketing
• The right to object to automated processing
• The right to restrict processing of your personal data
• The right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk/concerns/

To exercise any of these rights, please contact us at privacy@kontainit.co.uk.

Your personal data is stored in the United Kingdom. Where we transfer personal data internationally, we take appropriate measures to ensure your data is protected. These measures include the use of EU Standard Contractual Clauses and Binding Corporate Rules to safeguard international data transfers.

We may also obtain information about you from other sources, including:

• Third-party business contact information
• Partners and vendors
• Events and conferences
• Research partners
• Publicly available online sources including company websites, LinkedIn public profiles, professional directories, and Companies House
• GDPR-compliant B2B contact and data intelligence platforms

We process your personal data on the basis of three lawful grounds:

Legitimate Interests

We may process your data where it is in our legitimate interests to do so, including:

• Personalisation of your experience with our website and Services
• Conducting surveys and gathering feedback
• Enhancing and improving our Services
• Direct B2B marketing and prospecting outreach to IT Professionals and decision-makers across Public and Private sector organisations who may have a professional need for Kontain's managed IT services, cybersecurity solutions, cloud infrastructure, and related technology services

Where we rely on Legitimate Interest for direct marketing purposes, we conduct a Legitimate Interest Assessment to ensure our interests do not override the rights and freedoms of the individuals concerned. You have the right to object to this processing at any time by contacting us at privacy@kontainit.co.uk, and we will cease processing your data promptly upon receipt of your objection.

Consent

Where you have given us explicit consent, we may process your data for the following purposes:

• Sending newsletters
• Marketing communications

Contract Fulfilment

We process your data where it is necessary for the performance of a contract with you, including:

• Service delivery
• Customer support

We maintain physical, electronic, and procedural safeguards to protect your personal data. Access to your data is limited to those employees and contractors who need it to fulfil their role.

Your data is stored in the United Kingdom. However, some of our sub-processors may store or process data outside the European Economic Area (EEA). Where this is the case, we ensure that appropriate safeguards are in place to protect your data.

We may share your personal data with the following parties:

• Partners and distributors, where it is in our legitimate interest to do so
• Subsidiaries of Kontain Limited
• Invoicing and billing suppliers
• Data processors acting on our behalf
• Financial institutions
• Professional advisors (including legal, accounting, and auditing)

We may also disclose your personal data to government bodies and law enforcement agencies where we are legally required to do so.

We will not share your personal data with non-affiliated third parties for marketing purposes without your consent.

We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, taking into account the following factors:

• Legally mandated retention periods
• Pending or anticipated litigation
• Intellectual property or ownership rights
• Contractual requirements
• Operational needs
• Archiving in the public interest

For prospecting and direct marketing contact data, where no engagement has been recorded and no active opportunity exists, contact records will be reviewed and suppressed or deleted within 12 months of the date of last activity, unless there is a documented legitimate reason to retain them beyond that period.

When your data is no longer required, it will be securely deleted or destroyed.

We use cookies to improve the performance and user experience of our website. Our cookies are used for analytical purposes only, such as tracking page views. We do not use advertisement cookies.

Cookies may be session-based (deleted when you close your browser) or have a defined expiry date. You can withdraw your consent to cookies at any time by adjusting your browser settings.

We use SSL encryption to protect data transmitted between your browser and our servers. While we take appropriate technical and organisational measures to protect your personal data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. These websites operate under their own independent privacy policies, and we bear no responsibility for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

We do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

You are entitled to request a copy of the personal data we hold about you. We will provide the information within one calendar month of receiving your request at no charge, unless the request is manifestly unfounded or excessive, in which case we reserve the right to either charge a reasonable fee or decline to respond, in accordance with Article 12(5) UK GDPR.

To make a request, please contact us at privacy@kontainit.co.uk.

You have the right to access the personal data we hold about you and to request the rectification of any inaccurate data. You also have the right to lodge a complaint with the Information Commissioner's Office at https://ico.org.uk/concerns/ at any time.

To exercise your rights, please contact us at privacy@kontainit.co.uk.

If you have any questions about this Privacy Policy or your personal data, please contact us at privacy@kontainit.co.uk.